Privacy Policy

DIAA BUSINESS GROUP — FZCO is the controller responsible for your personal data. We are registered in Dubai Silicon Oasis, Dubai, United Arab Emirates (Registration No. 53465, License No. 55852).

For any privacy question you can reach us at hello@diaa.group or +971 50 109 9894.

Information you give us: when you submit the contact form or request a demo we collect your name, email address, company name and the contents of your message.

Information we collect automatically: when you browse the site we may process technical data such as your IP address, browser type, device information, pages viewed and approximate location, primarily through server logs and privacy-respecting analytics.

We use your data to respond to your enquiries, provide and operate our services, secure our infrastructure, improve the website, and comply with our legal obligations.

We do not sell your personal data, and we do not use it for automated decision-making that produces legal effects.

Where the GDPR applies, we rely on the following legal bases: your consent, the performance of a contract with you, our legitimate interests in running and securing our business, and compliance with legal obligations.

We share data only with trusted service providers who help us operate — for example hosting, email delivery (SMTP) and analytics providers — under appropriate confidentiality and data-processing terms.

We may disclose data where required by law, regulation or a valid legal request, or to protect our rights, users and infrastructure.

We are based in the United Arab Emirates and our providers may process data in other jurisdictions. Where data is transferred internationally, we apply appropriate safeguards consistent with applicable law.

We keep personal data only for as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes and enforce our agreements.

Subject to applicable law, you may request access to, correction or deletion of your personal data, object to or restrict its processing, request portability, and withdraw consent at any time.

To exercise any of these rights, contact us at hello@diaa.group. You also have the right to lodge a complaint with a competent data protection authority.

We protect your data with technical and organisational measures including end-to-end encryption, access controls and continuous monitoring, aligned with our ISO 27001 practices. No method of transmission is fully secure, but we work hard to safeguard your information.

We use a small number of cookies and similar technologies as described in our Cookie Policy.

Our services are not directed to children under 16, and we do not knowingly collect their data.

We may update this policy from time to time; the "last updated" date above reflects the latest revision.

Questions? Email hello@diaa.group.